Reference

Privacy Policy for Your Account

Medusa, Live Football Odds, Crash Games and QRIS wallet steps all create account signals, and this Privacy Policy explains how we collect, use and protect those signals at…

Account dataDANA recordsOVO recordsGoPay checksQRIS logs

Explore Lobby Read FAQ

Indonesia Privacy Terms for Payments

arwantoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy matters from the first account step, so we keep this policy tied to the data you actually share: registration details, login device signals, wallet activity and support messages. When you use DANA, OVO, GoPay or QRIS, we record the transaction reference, time, status and

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account match so the cashier can confirm your balance and resolve disputes. We do not ask for your payment app password or store private app credentials. If a withdrawal check is needed, we compare your account name, wallet name and recent activity before releasing funds. Cookie
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data helps us keep your session active, remember language choices and spot unusual access attempts. Eligibility and access depend on local law and are available only where local law permits, so we may restrict or close access when a location check requires it.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Reach Us About Privacy Requests

Privacy questions need a clear path, not a maze. We route account data requests through live chat, WhatsApp and email so you can ask what we hold, correct a detail, or check…

Live chat Use live chat from your account menu when you need a quick privacy answer about login alerts, cookie settings or wallet matching. Our team is available daily from 09:00 to 23:00 WIB.

WhatsApp Message our WhatsApp support when you cannot sign in but need help with personal data. We may ask for your registered phone number and the last DANA, OVO, GoPay or QRIS reference.

Email Send email for access, correction or deletion requests that need a written trail. Include your username, registered mobile number and the account detail you want us to check.

DATA CARE

How arwantoto Handles Your Records

We write our Privacy Policy around the working parts of the lobby: account creation, wallet checks, game session logs, cookies and support records.

Registration details

When you join, we collect the details needed to create your account, such as username, mobile number and password credentials. We use them for login, account recovery and security checks.

Payment references

DANA, OVO, GoPay, QRIS and bank transfer records are kept with timestamps and status codes. These records help us match deposits, review withdrawal requests and answer wallet disputes.

Device signals

We may record browser type, IP range, device model and session time when you access Medusa, Royal Fishing or live tables. These signals help us spot account sharing or unusual login patterns.

Cookies

Cookies remember your session, language setting and cashier state so you do not repeat the same steps. You can clear them in your browser, but that may sign you out.

Retention checks

We keep account and transaction data while your account is active and for a needed period after closure to handle disputes, wallet records and legal requests that may apply locally.

Change requests

You can ask us to correct a mobile number, update wallet details or check stored account data. We verify ownership before changing anything that affects login or withdrawals.

Common Privacy Questions for Indonesia

These answers cover the privacy points we see most often before and after account opening. They focus on the data behind registration, login, wallet checks, cookies, game sessions and contact records, so you know what to expect.

We collect the details needed to create and protect your account, including username, mobile number, password credentials and login records. We may also keep wallet references when you use DANA, OVO, GoPay, QRIS or bank transfer.

Payment records help us match your deposit, verify withdrawals and respond when a balance does not look right. We keep the transaction reference, payment rail, time, status and account match, not your payment app password.

Yes. Contact us through live chat, WhatsApp or email with your username and registered mobile number. We verify ownership before sharing account data, because privacy requests can expose sensitive wallet and login details.

Cookies keep your session, language choice and cashier state available while you move through the lobby on your phone. You can clear them in your browser settings, but you may need to sign in again afterward.

Yes. When you open Aviator, Super Bingo, UFC MMA or live tables, we may record session time, game category and device signals. Those logs help us handle disputes and detect unusual account access.

Send a request through live chat, WhatsApp or email and include your username plus the detail you want corrected. We confirm account ownership before changing mobile numbers, wallet names or withdrawal details.

Access and eligibility depend on local law and are available only where local law permits. If location, identity or account signals require review, we may pause access while support checks the relevant records.

Privacy Policy for Your Account

Reach Us About Privacy Requests

How arwantoto Handles Your Records

Registration details

Payment references

Device signals

Cookies

Retention checks

Change requests

Common Privacy Questions for Indonesia

01 What personal data do you collect when I open an account?

02 Why do you keep payment transaction records?

03 Can I ask to see the data linked to my account?

04 How do cookies affect my privacy on mobile?

05 Do game sessions create privacy records?

06 How can I correct my phone number or wallet name?

07 When can access be restricted because of privacy or location checks?

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